Brand Ambassador
We are looking for an enthusiastic Brand Ambassador to be the face of our company and promote products and services.
If you enjoy communicating with customers both online and offline, we would like to meet you. To be a successful Brand Ambassador, you need to be an excellent social media user, with the ability to advertise our and featured businesses' posts, content, products and answer client queries online.
Ultimately, you should be able to increase our company’s brand awareness, generate new sales opportunities and primarily be responsible for promoting the company and the currently featured black-owned business on your social media platforms.
Responsibilities
- Post about Our/Featured Businesses’ products/services online (e.g., social media and forums)
- Create, share, and respond to online reviews
- Network and build trusting relationships with potential customers, investors, and potential brand ambassadors
- Thoroughly understand Our/Featured Businesses’ products and services to inform potential customers
- Use word-of-mouth marketing techniques, like referring our company to friends
- Monitor online comments and respond or forward to the Creative Director
- Assist in organizing marketing events
- Track customers’ preferences and suggest advertising and positioning ideas
- Provide feedback to the Creative Director regarding customers’ requests
- Track and report on competitors’ marketing activities
Requirements
- Strong social media presence on multiple platforms
- Experience creating online content
- Familiarity with scheduling tools for social media, like Canva, Hootsuite and Buffer
- Proven work experience as a Brand Ambassador, Promoter or similar role is a plus
- Strong interpersonal skills and a friendly, warm personality
- Ability to work on a variable schedule
- Strong organizational skills
- Ability to work independently
- Excellent communication skills
- An outgoing, friendly personality, and a desire to meet new people